Terms & Conditions
Last Updated: June 2026
Welcome to UrbanCoolCare. By accessing and using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
About UrbanCoolCare
UrbanCoolCare provides appliance repair, maintenance, installation, and related home appliance services in Lucknow and nearby areas.
Contact Information:
Phone: +91 7800477347
WhatsApp: +91 7800477347
Email: urbancoolcaremail@gmail.com
Location: Lucknow, Uttar Pradesh, India
Acceptance of Terms
By accessing our website, contacting us, booking a service, or using any of our services, you agree to these Terms & Conditions.
If you do not agree with these terms, please do not use our website or services.
Services
UrbanCoolCare provides appliance-related services including but not limited to:
- AC Repair & Service
- Refrigerator Repair & Service
- Washing Machine Repair
- Microwave Repair
- Appliance Maintenance
- Appliance Installation Services
Service availability may vary depending on location, technician availability, and operational conditions.
Service Appointments
Customers may request service through:
- Phone Calls
- Website Contact Forms
- Other Official Communication Channels
Appointment times are estimates and may be subject to change due to traffic, weather conditions, technician availability, or unforeseen circumstances.
Pricing & Charges
- Service charges may vary depending on the appliance type and issue.
- Inspection or visiting charges may apply.
- Any repair cost will be discussed with the customer before proceeding whenever possible.
- Prices are subject to change without prior notice.
Spare Parts & Replacements
Where applicable, replacement parts may be required during repairs.
UrbanCoolCare will inform customers about any additional charges before installing replacement parts.
Availability of spare parts depends on market availability and supplier stock.
Warranty Disclaimer
Any warranty provided, if applicable, will be communicated separately at the time of service.
UrbanCoolCare does not guarantee that all appliances can be repaired successfully, especially in cases involving severe damage, discontinued parts, manufacturer restrictions, or prior repair attempts by third parties.
Customer Responsibilities
Customers agree to:
- Provide accurate contact information.
- Provide access to the appliance requiring service.
- Inform technicians about any known issues related to the appliance.
- Ensure a safe working environment for technicians.
UrbanCoolCare reserves the right to refuse service in unsafe or inappropriate situations.
Cancellation Policy
Customers may cancel or reschedule appointments by contacting us in advance.
Repeated cancellations or misuse of booking services may result in refusal of future service requests.
Limitation of Liability
UrbanCoolCare shall not be liable for:
- Indirect or consequential damages.
- Data loss from electronic appliances.
- Delays caused by circumstances beyond our control.
- Manufacturer defects beyond repair.
- Existing appliance conditions that worsen due to age, corrosion, or prior damage.
Our liability shall be limited to the amount paid for the specific service provided.
Website Usage
Users agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to website systems.
- Submit false, misleading, or fraudulent information.
- Interfere with website functionality.
Intellectual Property
All content on this website, including text, logos, graphics, and website design, is the property of UrbanCoolCare unless otherwise stated.
Unauthorized reproduction or distribution is prohibited.
Third-Party Links
Our website may contain links to third-party websites for convenience.
UrbanCoolCare is not responsible for the content, privacy practices, or policies of third-party websites.
Privacy
Use of our website is also governed by our Privacy Policy.
Please review our Privacy Policy for details regarding the collection and use of personal information.
Modifications to Terms
UrbanCoolCare reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.
Updated terms will be posted on this page with the revised effective date.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
UrbanCoolCare
Phone: +91 7800477347
WhatsApp: +91 7800477347
Email: urbancoolcaremail@gmail.com
Location: Lucknow, Uttar Pradesh, India